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News

GNC Gets Pumped UP With Opterus Store Ops-Center Solution


Opterus announces that General Nutrition Centers, Inc. (GNC), a retailer devoted exclusively to helping its customers improve the quality of their lives, has chosen the Opterus Store Ops-Center for its retail chain of over 4,300 domestic locations.

May 23, 2018


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Events

Round Table Dinner & Discussion - NYC - July 19, 2018


Subject: “Optimizing the Customer Experience!”
What: Roundtable Dinner & Discussion
When: July 19th, 2018 | 6:30 - 9:30 PM
Where: Sarabeth’s Park Avenue South
381 Park Avenue S, New York, NY 10016


Opterus, BoardActive, and the LBMA are pleased to announce a business gathering at Sarabeth’s on Thursday July 19th, 2018. The evening will feature a roundtable discussion and dinner beginning at 6:30pm and will end around 9:30PM. Retailers and agencies already confirmed for attendance are Tiffany & Co., Ralph Lauren, Dylan’s Candy Bar, Casper, Top Golf, Velocity, Media Hound Creative, and Faith Popcorn among others.

To remain competitive in today’s market, customer satisfaction must come first. That said, every interaction that a customer or prospect has with you counts! It is the combination of all of what goes on in the shopping, selecting, purchasing and servicing that determines the experience - and, it's the experience that determines whether customers come back or look elsewhere. The dinner itself will be comprised of like-minded people and companies to explore ways we can help you meet and exceed customer expectations. This gives attendees like yourself a chance to collaborate and learn from each other about common concerns and dealing with a rapidly changing landscape.

You do not need to bring anything but your experience and thoughts, we will be funding the occasion.

Resources

GameStop - Case Study 2018


Since implementing the system in late 2017, GameStop has recognized an immediate ROI by offsetting the Microsoft licensing cost.

January 22, 2018


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Awards

Store Operations Superstar Awards 2017 - Lindt and Under Armour win GOLD with Opterus!!


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White Papers

Enterprise Excellence: Streamlining your Operations and Cost Containment


Retailers from all verticals, speciality, big box, grocery, restaurants, etc., are increasingly challenged to find ways to reduce costs without sacrificing quality. It seems everyone is tasked to ‘do more with less’ to contribute to overall cost savings. One way to do that is to do the right things, the right way, the first time. With a solution that is tailored to specific corporate functions, you can maximize the efficiency of your operations and be empowered to accurately and consistently distribute information, plan, schedule, assign, prioritize, automate, communicate and monitor task compliance. The key benefit: significantly reduce expenses while improving the ability to communicate with locations and monitor compliance. By leveraging a cloud solution designed for rapid adoption and simplicity of use, you can skip the extensive training or large system configuration for easy deployment and implementation.
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Articles

Engage Associates by easily creating certification programs such as on-boarding, product or skills training…


Do you need a way to consistently on-board, educate and test your associates? You can without having to invest in an expensive LMS solution. Opterus’ Testing and Certification module is one in an inclusive suite of modules Opterus provides to solve your retail communications problems
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