OPSCENTER is "API-First," meaning every single action you can perform in the OPSCENTER User Interface can be performed via the API. You can build a custom "front end" that acts as a complete control panel for your user, effectively treating OPSCENTER as a silent "engine" in the background.

Powering solutions beyond the OPSCENTER UI

What is OPSEngine?

OPSEngine is a combination of various APIs that can be used to access OPSCENTER to programmatically access the features of OPSCENTER.

These APIs can be used to accomplish various specific tasks (such as pulling report data or creating a task) or used to create a completely custom user interface for task management and communications and more.

Use Case Examples:

-Creating a summary task list to display in a store inventory or ordering app which allows users to view and complete tasks.

-Displaying a list of new messages on a POS screen.

-Creating a custom view in a 3rd party dashboard of store compliance information.

-Creating an entire custom Task Management & Communications system within a 3rd party's solution using OPSCENTER as the back end to power the app.

Technology

API Functionality Level

GraphQL:  This is the backbone of accessing OPSCENTER's features. It allows you to build highly efficient integrations that query and return only the information you need to access any feature or data in OPSCENTER.

REST: This API is used to perform authentication (login) calls to receive the credentials needed to access the GraphQL API successfully.  Only authenticated users can perform these calls.

Webhooks: Your apps and integrations can subscribe to OPSCENTER webhooks to receive notifications for when certain events occur in OPSCENTER so that you can react to it in real time instead of waiting for overnight batches or polling for new data.

WebServices: We recommend using GraphQL for new integrations, however we continue to support many WebServices for accessing OPSCENTER when needed for existing integrations, or for legacy platforms that cannot natively use GraphQL.

Batch Upload Utilities: Our Batch File Uploader and Synchronizer utilities can help operations users to easily bulk upload messages and synchronize user accounts without the need for an internal development project.

Virtual Email: OPSCENTER automatically creates virtual email addresses for stores, roles, hierarchy levels and more making it easy to “email-in” information that can target groups of users simply by specifying an email address like district1@acme.opterus.net and securing this with a whitelist of allowed “from” users.