Operational readiness through OPSCENTER meant Lindt was prepared to reopen each location immediately upon governmental or mall clearance. The competency Lindt has in the retail industry was evidenced by being one of the first retailers open and ready for safe shopping. Their preparedness assures emp...

With healthy predictions for holiday spending – as seen in growth forecasts during November and December between 6% and 8% by the National Retail Federation – and individuals shifting back to in-store shopping retailers must be prepared to deliver exceptional customer experie...

As detailed in the National Retail Federation’s 6 things to know about the 2022 holiday shopping season “Retailers are preparing for early holiday shopping. Meanwhile, the labor market is still not functioning anywhere close to normal as it did prior to the pandemic. Available workers have been...