ALL-IN-ONE SOLUTION

SOLVING RETAIL SPECIFIC EXECUTION CHALLENGES

OPSCENTER is an intuitive, multi modular, cloud solution designed specifically for retail to simply and effectively manage and execute store tasks and communications. Because it is a cloud solution, no software installation or maintenance is required and the system can be setup, configured and ready for use in a very short time. Opterus took an Operational slant to communications and task execution and designed the solution

to be clean and easy to use with light administration to be maintained by business users. Through Opterus’ modular approach, OPSCENTER solves the entire retail communications problem, not just pieces of it. Opterus has seen very strong user adoption at all levels of the retail organization. Upgrades are fast, free, and easy and custom work-flows can be created with no development effort required.

ONE STOP SHOP MODULAR SOLUTION

• Drive Performance

• Increase Sales

• Impact Employee Satisfaction

• Increase Customer Loyalty

• Simple, Elegant, and Agile

• Consistent and Intuitive

• High User Adoption

• Low Training Costs

• Minimal Change Management

MEASURABLE BENEFITS

• More effective store preparation has proven a 20% sales increase during peak sales periods.

• An increase in revenue due to higher conversion for on-time markdown compliance. Task completed on-time go from 50% to 95%+.

• Savings of 400 hours per month of workload through SOC reporting on tasks.
• Timely and helpful responses to soores go from 70% to 95%+.

• Real time visibility to react and make changes promptly when issues arise.

EASY SETUP, TRAINING & DEPLOYMENT

A fully featured custom trial setup can be provided in just a few days which will become your production system. The intuitive UI and strong user acceptance makes for easy training.

CONFIGURATION BASED

Easy to use Administration Module allows for customized work-flow and options.

STANDARDS BASED INTEGRATION

Optional Web Services Integration supports both internal systems and integrating to customer systems.

CHAT & NEWSFEEDS

Company wide news feeds for sharing news and status updates, as well as person-to-person and group chats.

MESSAGE CENTER

Compliance and accountability of anything the stores are asked to read.

TASK MANAGER

Step by step dynamic action required for completion. Instantly report on segmented progress.

DOCUMENT LIBRARY

Versionable document storage with permissionable access to each document. Always have the most up to date document versions.

TICKETS

360 degree view of the organization. HQ supporting store inquiries via category based configured work-flow.

CALENDAR

Single view of all assigned store and personal tasks and ad-hoc appointments and entries.

KNOWLEDGE BASE

Post information about products, policies, and procedures, or any other information that stores may need to reference.

AUDITS

Create, assign, and review store level audits completed by a field auditor, district manager, or store manager.

DASHBOARDS

Create an unlimited number of role based dashboards for reporting, custom web pages and presenting other information.

SURVEYS & FORMS

Customizable forms provide information back instantly as completed, or download results in bulk.

TESTING & CERTIFICATIONS

Create certification programs such as on-boarding, management, product, and skills training.

VISUAL MERCHANDISE REVIEWS

Create tasks that require stores to complete merchandising displays, submit pictures, and then allow DMs and others to audit the results.

PLANOGRAMS

Create on-screen maps of communication boards or floor layouts with click-able areas that can launch documents.

STORE SCHEDULING

Allow store managers to create on-line schedules and manage schedule edits and actual hours.

ADMINISTRATION

Take charge of your system with easily configurable work-flows, roles, permissions and communication category management.

MOBILE

OPSCENTER functionality is available on mobile. Use our iOS or Android Mobile Apps, or access the full web UI from your tablet.

“We were looking for a solution for our stores that would provide scalable communication, planning and administrative features that met our current needs. Opterus offers that solution on a reliable technology platform and has proven to be a great business partner.”

Southeastern Grocers

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