RESOURCES:

Retail Technology Show

- Jan-2025

Retail Technology Show

Retail Technology Show brings together Europe’s most forward-thinking retailers and leading tech innovators
NEXTPOINT 2025

- Mar-2024

NEXTPOINT 2025

NextPoint assembles Chain Executives responsible for leveraging technology within their organizations around operations and customer experience; with innovative Solution Providers seeking to innovate and expand their relationships and business.
NRF 2024 BIG IDEAS SESSION

- Feb-2024

NRF 2024 BIG IDEAS SESSION

Demonstrated operational excellence at Pet Supplies Plus working with their partner, Opterus
CEO INSIGHT

- Feb-2024

CEO INSIGHT

I’m back from my twenty-something-th NRF. It was another great show for Opterus and felt like a normal NRF. I loved seeing old colleagues, friends and our extended Opterus family. This year at NRF there was definitely a theme, and you guessed it, it was ‘artificial intelligence.’
OPTERUS INSIGHTS 

- Oct-2023

OPTERUS INSIGHTS 

With the holiday season fast approaching, we asked our Opterus family how OPSCENTER helps them to prepare their stores and store teams for success, and the results were inspiring:
PET SUPPLIES PLUS UNIFIES COMMUNICATION, TASK MANAGEMENT

- Aug-2023

PET SUPPLIES PLUS UNIFIES COMMUNICATION, TASK MANAGEMENT

Pet Supplies Plus, which upped its expansion plans in 2022, utilizes the Opterus OpsCenter solution to improve store communication and streamline task management as it onboards new franchise owners, stores and employees.
CEO INSIGHT

- Jul-2023

CEO INSIGHT

Retailers are still experiencing labor shortages and increased turnover. They continue to need a way to both onboard and train frontline associates to give them the skills they need to support their team.
CEO INSIGHT

- Jun-2023

CEO INSIGHT

As a co-founder and CEO of Opterus my favorite thing is to see clients who have been with us for a long-time share with new clients and even soon to be clients on how they benefit by using our solution, OPSCENTER.
CEO INSIGHT

- Jun-2023

CEO INSIGHT

We just wrapped another successful Client Summit. Believe it or not, this was our 11th Summit and the first one in person post pandemic. The thing I love most about these events is the sharing.
CEO INSIGHT

- Jun-2023

CEO INSIGHT

We just wrapped another successful Client Summit. Believe it or not, this was our 11th Summit and the first one in person post pandemic. The thing I love most about these events is the sharing.
WHY ONE VERSION OF THE TRUTH IS VITAL TO A RETAILERS SUCCESS

- May-2023

WHY ONE VERSION OF THE TRUTH IS VITAL TO A RETAILERS SUCCESS

From big-box retailers to smaller regional brands, consistent communications, and task execution across multiple locations are essential to improving the customer and employee experience. However, when establishing communication and task management processes, retailers must ensure one version of the...

OPTERUS PARTNERS WITH BLUE YONDER TO OFFER BEST-IN-CLASS RETAIL WORKFORCE, SUPPLY CHAIN AND TASK MANAGEMENT SOLUTION

- Mar-2023

OPTERUS PARTNERS WITH BLUE YONDER TO OFFER BEST-IN-CLASS RETAIL WORKFORCE, SUPPLY CHAIN AND TASK MANAGEMENT SOLUTION

Together, Opterus and Blue Yonder will boost employee productivity, engagement and retention
THE KEY TO BUILDING CUSTOMER LOYALTY IN A TIME OF UNCERTAINTY: STREAMLINED RETAIL COMMUNICATIONS

- Mar-2023

THE KEY TO BUILDING CUSTOMER LOYALTY IN A TIME OF UNCERTAINTY: STREAMLINED RETAIL COMMUNICATIONS

To build loyalty in a time of ongoing uncertainty, retailers must work to create a satisfactory experience for customers using their most valuable asset: their employees. To hire and keep good, helpful employees, retailers can streamline employee management and unify communication channels. Doi...

OUT DATED HEALTH AND SAFETY CHECK ARE HOLDING BACK QSR'S

- Mar-2023

OUT DATED HEALTH AND SAFETY CHECK ARE HOLDING BACK QSR'S

By modernizing employee task management, quick service restaurants (QSRs) can streamline routine health and safety audits. QSRs have the ability to automate additional operational processes, improving employee productivity
CENTRALIZED FRONTLINE COMMUNICATIONS & COMPLIANCE

- Nov-2022

CENTRALIZED FRONTLINE COMMUNICATIONS & COMPLIANCE

About Ollie's

The first Ollie’s store opened in Mechanicsburg, PA in 1982. Since then, they have grown to become one of the largest extreme-discount retailers in America. Currently operating 400+ store locations in 28 states and growing.


Challenges

Ollie’s was using various forms of communication from ...

HOW TO GET THE MOST OUT OF THE HOLIDAY SEASON

- Sep-2022

HOW TO GET THE MOST OUT OF THE HOLIDAY SEASON

As we ramp up for 2022’s peak shopping period, amidst uncertain market conditions, rising costs, and the fear of a potential recession, how can you get the most out of the holiday season?
OPTERUS PARTNERS WITH LEGION TECHNOLOGIES TO OPTIMIZE RETAIL LABOR EFFICIENCY AND IMPROVE THE EMPLOYEE EXPERIENCE

- Aug-2022

OPTERUS PARTNERS WITH LEGION TECHNOLOGIES TO OPTIMIZE RETAIL LABOR EFFICIENCY AND IMPROVE THE EMPLOYEE EXPERIENCE

The strategic partnership with Legion Technologies, the pioneer in AI-powered workforce management (WFM), will optimize labor efficiency in retail and improve the employee experience.
TAKE CARE OF YOUR EMPLOYEES AND THEY WILL TAKE CARE OF YOU

- Jul-2022

TAKE CARE OF YOUR EMPLOYEES AND THEY WILL TAKE CARE OF YOU

One of my favorite quotes about the service industry comes from Richard Branson; “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
CONGRATULATIONS ROBIN BEIGHLEY OF FOSSIL NORTH AMERICA

- Jun-2022

CONGRATULATIONS ROBIN BEIGHLEY OF FOSSIL NORTH AMERICA

Chain Store Age honored 32 outstanding female retail executives at its 2022 Top Women in Retail awards.
OPTERUS SPRING V22.1 RELEASE

- Jun-2022

OPTERUS SPRING V22.1 RELEASE

Opterus Releases New Features to Its Task Management Solution, Helping Businesses Improve Store Operations and Communications

CALL TO ACTION

Consistent and intuitive, Opterus solutions effectively streamline communications for minimal change management — allowing for greater employee satisfaction, increased performance, and a greater sense of connectedness.
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