CENTRALIZED FRONTLINE COMMUNICATIONS & COMPLIANCE

- Nov-2022

CENTRALIZED FRONTLINE COMMUNICATIONS & COMPLIANCE

About Ollie's

The first Ollie’s store opened in Mechanicsburg, PA in 1982. Since then, they have grown to become one of the largest extreme-discount retailers in America. Currently operating 400+ store locations in 28 states and growing.


Challenges

Ollie’s was using various forms of communication from ...

RETAIL HOLIDAY DISPLAYS: EXPECTATIONS VS. REALITY 

- Nov-2022

RETAIL HOLIDAY DISPLAYS: EXPECTATIONS VS. REALITY 

By: Lisa Britton Poppler

With healthy predictions for holiday spending – as seen in growth forecasts during November and December between 6% and 8% by the National Retail Federation – and individuals shifting back to in-store shopping retailers must be prepared to deliver exceptional customer experie...

2022 RETAIL HOLIDAY HIRING TIPS 

- Nov-2022

2022 RETAIL HOLIDAY HIRING TIPS 

As detailed in the National Retail Federation’s 6 things to know about the 2022 holiday shopping season “Retailers are preparing for early holiday shopping. Meanwhile, the labor market is still not functioning anywhere close to normal as it did prior to the pandemic. Available workers have been...

HOW TO GET THE MOST OUT OF THE HOLIDAY SEASON

- Sep-2022

HOW TO GET THE MOST OUT OF THE HOLIDAY SEASON

As we ramp up for 2022’s peak shopping period, amidst uncertain market conditions, rising costs, and the fear of a potential recession, how can you get the most out of the holiday season?
OPTERUS PARTNERS WITH LEGION TECHNOLOGIES TO OPTIMIZE RETAIL LABOR EFFICIENCY AND IMPROVE THE EMPLOYEE EXPERIENCE

- Aug-2022

OPTERUS PARTNERS WITH LEGION TECHNOLOGIES TO OPTIMIZE RETAIL LABOR EFFICIENCY AND IMPROVE THE EMPLOYEE EXPERIENCE

The strategic partnership with Legion Technologies, the pioneer in AI-powered workforce management (WFM), will optimize labor efficiency in retail and improve the employee experience.
TAKE CARE OF YOUR EMPLOYEES AND THEY WILL TAKE CARE OF YOU

- Jul-2022

TAKE CARE OF YOUR EMPLOYEES AND THEY WILL TAKE CARE OF YOU

One of my favorite quotes about the service industry comes from Richard Branson; “Clients do not come first. Employees come first. If you take care of your employees, they will take care of the clients.”
CONGRATULATIONS ROBIN BEIGHLEY OF FOSSIL NORTH AMERICA

- Jun-2022

CONGRATULATIONS ROBIN BEIGHLEY OF FOSSIL NORTH AMERICA

Chain Store Age honored 32 outstanding female retail executives at its 2022 Top Women in Retail awards.
OPTERUS SPRING V22.1 RELEASE

- Jun-2022

OPTERUS SPRING V22.1 RELEASE

Opterus Releases New Features to Its Task Management Solution, Helping Businesses Improve Store Operations and Communications
GAMESTOP EXPANDS STORE COMMUNICATIONS PLATFORM TO ITALY

- Jun-2022

GAMESTOP EXPANDS STORE COMMUNICATIONS PLATFORM TO ITALY

GameStop Corp. is implementing a new cloud-based store communications and task management solution in its Italy stores. Read the full article on Chainstoreage below.
OPTERUS 2022 CLIENT SUMMIT

- May-2022

OPTERUS 2022 CLIENT SUMMIT

On May 18th we held our 10th Annual Opterus Client Summit event and what an event it was! With customers joining us from around the world it was our largest event to date Here are the top takeaways.
THE ILLUSION COMMUNICATION HAS HAPPENED

- May-2022

THE ILLUSION COMMUNICATION HAS HAPPENED

When we started Opterus I found a quote from George Bernard Shaw where he famously said, “The single biggest problem with communication is the illusion that it has taken place.” I still think that is a major issue within the retail industry.
OPTIMIZING OPERATIONS WITH OPTERUS

- Apr-2022

OPTIMIZING OPERATIONS WITH OPTERUS

No matter what time of the year it is, it’s always a great idea to refine your processes. The pandemic has made retailers reconsider tried and true processes.
FOODSERVICE SOLUTIONS

- Apr-2022

FOODSERVICE SOLUTIONS

OPSCENTER’s “Forms” Module coupled with Dashboarding provide an excellent way to accurately capture important data for week over week or year of year analysis.
WHEN EVERYTHING CONNECTS, ANYTHING IS POSSIBLE!

- Mar-2022

WHEN EVERYTHING CONNECTS, ANYTHING IS POSSIBLE!

Communication is used in everything we say and do. It’s the glue that connects us with each other, but you need the right glue for each situation.
CEO INSIGHT - SUCCESSFUL ASSOCIATE ONBOARDING 

- Feb-2022

CEO INSIGHT - SUCCESSFUL ASSOCIATE ONBOARDING 

There are several point solutions available that provide specific associate onboarding for the retail industry.
CASE STUDY: DYLAN'S CANDY BAR

- Nov-2021

CASE STUDY: DYLAN'S CANDY BAR

Founded in 2001 by Dylan Lauren with a mission to awaken the creative spirit and inner child in everyone.
CASE STUDY: DESIGNER BRANDS

- Nov-2021

CASE STUDY: DESIGNER BRANDS

One of North America’s largest designers, producers and retailers of footwear and accessories.
CEO INSIGHT - 2021 IS QUICKLY WINDING DOWN

- Nov-2021

CEO INSIGHT - 2021 IS QUICKLY WINDING DOWN

2021 is quickly winding down. With the world slowly returning to a ‘kind of normal’, I know that we, at Opterus, are very excited for the next 12 months
CASE STUDY: GLENTEL

- Oct-2021

CASE STUDY: GLENTEL

For over 20 years, GLENTEL-managed retail locations have been the go-to destination for all things mobile across Canada.
CASE STUDY: GROWHEALTHY

- Oct-2021

CASE STUDY: GROWHEALTHY

GrowHealthy is dedicated to helping patients live healthier, happier lives through the production of premium-quality cannabis products.

CALL TO ACTION

Consistent and intuitive, Opterus solutions effectively streamline communications for minimal change management — allowing for greater employee satisfaction, increased performance, and a greater sense of connectedness.
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